UBC Library Booking Assistance

A place for Library patrons to report issues with room booking, equipment booking, event booking, and appointments.

Name(Required)

Please provide your full name.

Email(Required)

Please enter your email address. For persons affiliated with UBC, this is usually a UBC adress that is associated with your CWL.

CWL ID

Please provide your UBC CWL username if you have one. This will help to assist technical support with diagnosing potential issues.

Affiliation with UBC

Student

Staff

Faculty

Librarian

Emeritus

Other (specify below)

Please select all of your roles in relation to the university.

All current UBC Library employees should use the helpdesk page to submit support requests.

Other relationship to the University.

Please briefly describe your relationship to UBC.

Urgency

CRITICAL: Please handle as soon as possible

NORMAL: Please handle within 1-2 days

LOW: Please handle in 2 or more days

How quickly does your need require resolution? Please select one option.

Nature of request.(Required)

A technical issue, or the page appears broken.

An issue with Library hours.

Options or information displayed on the page don’t make sense.

A suggestion to improve or enhance the library's booking system.

Other

Please select the general nature of the request you are submitting.

Describe your request.(Required)

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